About Empowering Connection
Empowering Connection was founded on a simple idea — that support should feel like something you can trust. Built by siblings with lived experience navigating the NDIS alongside their mum, we knew things could be done differently: more human, more responsive, and more connected. Today, we’re a registered provider delivering everything from social and community support to complex coordination and 24/7 care — all grounded in real relationships.
We believe connection is the first step to thriving. That’s why we take the time to understand your life, your goals, and what matters to you. Whether you need help building independence, navigating systems, or simply finding the right team, we’re here to walk alongside you. Because when people feel truly seen and supported, they don’t just survive — they thrive.
Empowering our community to Connect and Thrive!
To empower people of all abilities through responsive, respectful, and person-centred support. We’re committed to building genuine connections and delivering high-quality services that help every person not just live — but truly thrive.
01. Improving lives through dedication and skill
02. Excellence in support, every step of the way
03. Inspired by mission, driven by compassion
Our NDIS Supports
In-Home and Daily Living Support
We offer practical, respectful assistance in your home — whether that’s help with meals, personal care, cleaning, or building independence. Our goal is to support you to live safely, confidently, and on your own terms.
Social and Community Participation
Connection is at the heart of what we do. We support you to get out, try new things, build friendships, and stay involved in the community in ways that feel right for you.
Support Coordination and
Specialist Support Coordination
We help you make sense of your plan and bring it to life. Whether you need general guidance or complex, high-level support through justice, hospital, or child protection systems — we’ve got the experience to walk beside you.
Supported Independent Living (SIL)
Our SIL supports are tailored to your strengths, routines, and preferences — whether you're moving out for the first time or need 24/7 support. We focus on building independence, not just filling rosters.
Respite and Short Term Accommodation (STA)
Whether it's for respite, routine, or a change of scenery — our STA gives you a safe, supportive place to reset and recharge. We build STA experiences around your needs, not a template.
Independent Living Options (ILO)
We work with you and your chosen supports to create a home arrangement that reflects your life, your choices, and your vision of independence. ILO is about flexibility, freedom, and finding the right fit.
Psychosocial Recovery Coaching and Supports
We walk alongside you through your recovery journey, offering support that's grounded in lived experience and practical tools. Our focus is helping you build confidence, resilience, and meaningful community connection.
Group Activities and Daytime Opportunities
Our groups are more than just outings — they’re spaces to learn, connect, and thrive. From wellness walks to skill-building workshops, we design activities that reflect your interests and spark real engagement.
Counselling and Occupational Therapy
Our team provides evidence-based support through counselling and occupational therapy, tailored to your goals and experiences. Whether you're building emotional resilience or daily living skills, we're here to support your next step.
Plan Management Services
We take the stress out of NDIS budgeting, payments, and invoices — so you can focus on your life, not the paperwork. Our friendly team ensures your plan runs smoothly, with full transparency and zero fuss.
Clinical, Nursing, and HIDPA supports
We provide specialised support for complex health and disability needs, including wound care, medication administration, PEG feeding, and seizure management. Our qualified nurses and clinicians work alongside trained support staff to ensure safe, consistent, and dignified care. With clear planning and strong oversight, we help you thrive with confidence.
Medication Assistance and Delivery
We provide safe, timely medication assistance in line with your care plan — whether it’s reminders, administration, or delivery from pharmacy to your door. Our team ensures you stay on track and in control of your health.
Group and Community Activities
Our Group and Community Activities are designed to help you build confidence, create connections, and enjoy meaningful experiences — all while having fun in a safe and inclusive environment.
Whether you’re looking to meet new people, try something new, or get out and about more often, we’ve got something for you. Our group programs are flexible, engaging, and built around your interests — not a one-size-fits-all schedule.
Not just group programs — real opportunities to grow, connect, and enjoy life your way.
Learn about our
Connect + Thrive
Framework
Our Connect + Thrive framework is built on the belief that meaningful connection is the first step to lasting outcomes. By focusing on trusted relationships, personalised support, and real-world goals, we help people move from surviving to truly thriving.
Connect
We begin by truly connecting — with you, your story, your goals, and your community. This means listening deeply, showing up consistently, and building trust from the very first conversation. Whether it’s helping you navigate the NDIS or simply understanding what makes your day better, we’re here to walk alongside you — not ahead of you.
Thrive
Once we’re connected, we help you thrive — by delivering reliable, responsive, and high-quality support tailored to your unique needs. Whether you’re building independence, exploring new goals, or just getting back to what matters, our team helps make that journey possible, step by step.
This framework isn’t a service model. It’s a promise — that we’ll never treat you like a number, a plan, or a shift. We’re here to support the whole you.
Want to Be a Part of the team?
We're hiring for a number of roles!
See a future at Empowering Connection
Blog & Articles From Empowering Connection
What is Psychosocial Recovery Coaching—and Is It Right for Me?
Psychosocial Recovery Coaching is an NDIS support tailored to individuals…
Understanding the NDIS: A Guide for New Participants
Starting your journey with the National Disability Insurance Scheme (NDIS)…