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Registered NDIS Provider ยท Proudly local to the Fleurieu Peninsula
NDIS services
Support for NDIS participants across the Fleurieu Peninsula, built around you.
Talk to our friendly team about what you need, your plan and your goals.
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A registered NDIS provider founded on lived and family experience of disability. One community, for all.
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โ NDIS ยท Implementing behaviour support plans
safe, accountable support
Trained support workers who safely follow your behaviour support plan, including any authorised restrictive practices, while working with you to reduce and remove them over time.
What is it?
this mean?
Some people have a behaviour support plan that includes a restrictive practice, written by a specialist behaviour support practitioner. As an implementing provider, we put that plan into practice day to day. We don't write behaviour support plans ourselves.
This is regulated by the NDIS Quality and Safeguards Commission under Module 2A of the NDIS Practice Standards. Restrictive practices are only used when they're authorised and in your plan, and the goal is always to reduce and eliminate them.
This may suit you if you:
โ Have a behaviour support plan that includes a restrictive practice
โ Need a provider who can safely implement your plan
โ Want support focused on reducing restrictive practices
โ Need consistent workers who understand your plan
What we do
support you
We follow your plan carefully, report as required and focus on your quality of life.
Support workers implement your behaviour support plan exactly as written.
Workers are trained in your plan, positive behaviour support and safe practice.
We only use authorised practices and report to the NDIS Commission as required.
We share information with your behaviour support practitioner to review and improve your plan.
We focus on the strategies in your plan that reduce the need for restrictive practices.
Your rights, dignity and quality of life come first in everything we do.
support you?
You'll be supported by a consistent team who are trained in your behaviour support plan and understand what works for you.
We review incidents and data with your behaviour support practitioner, so your plan keeps improving.
The EC Way
the EC Way
The EC Way is how we show up, every day. Small actions, every interaction. Here's what it looks like in implementing restrictive practices.
People lead their own lives.
Your plan is built around you, and you have a say in how it's implemented.
Care should feel human.
Calm, patient and respectful support, especially in difficult moments.
Everyone belongs.
We focus on helping you take part in everyday life.
Dignity is never optional.
Your rights and dignity are protected at all times.
Good enough isn't the EC Way.
Careful practice, accurate reporting and continuous improvement.
Funding
support funded?
Implementing your behaviour support plan is part of your everyday supports.
Core Supports
Implementation happens as part of your Core Supports, such as Supported Independent Living or Assistance with Daily Life.
Capacity Building Supports
Your behaviour support plan itself is written by a specialist behaviour support practitioner, funded separately.
Good to know
Restrictive practices must be authorised under South Australian law before they're used.
NDIA-managed
We claim directly from the NDIS for you.
Plan-managed
We send our invoices to your plan manager.
Self-managed
We invoice you, and you claim from the NDIS.
Not sure what's in your plan?
We'll help you work it out before you commit to anything. No cost, no pressure.
Where we work
provide this support
Victor Harbor
Available
Port Elliot and Middleton
Available
Mount Compass
Available
Strathalbyn
Talk to us
Adelaide Hills
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Wider Fleurieu
Talk to us
Not on the list? Get in touch and we'll let you know if and how we can support you.
1
Call us on 1800 716 824, email us, or make a referral online.
2
We'll have a chat about your goals, what you'd like support with and how often.
3
We'll check your NDIS plan has funding for your supports, and help you work it out if you're not sure.
4
We'll match you with the right people from our team and agree a time to meet.
There's no cost and no obligation to have a chat.
FAQs
questions
Do you write behaviour support plans?
No. Plans are written by a specialist behaviour support practitioner. We implement the plan as your support provider.
What is a restrictive practice?
Any practice or intervention that restricts a person's rights or freedom of movement, such as seclusion, or chemical, mechanical, physical or environmental restraint. The NDIS regulates how these can be used.
Who do you report to?
We report the use of regulated restrictive practices to the NDIS Quality and Safeguards Commission as required.
What's the goal?
To reduce and eliminate restrictive practices over time, while keeping you and others safe.
Make a referral
get started?
Talk to us about what you need and we'll walk you through what's possible. There's no obligation and no cost to have a chat.
1
Fill in the form, call us on 1800 716 824 or email our team. You can refer yourself, or be referred by family, a support coordinator or a health professional.
2
We'll get to know you, your goals and the support you'd like, at a time and place that suits you.
3
We'll look at your NDIS plan with you, so you know what's covered before you commit to anything.
4
We'll match you with support workers who fit your needs and interests, and agree a time to start.
Tell us a little about yourself or the person you're referring, and a member of our team will be in touch.
Prefer to talk? Call 1800 716 824 or email enquiries@empoweringconnection.com.au
Get in touch
you're looking for?
Our team is happy to help. Get in touch about implementing restrictive practices, your funding, or anything else.
Tell us a little about what you're looking for and we'll be in touch.
Disability support from a local team across the Fleurieu Peninsula.
enquiries@empoweringconnection.com.au
Shop 6, 68โ78 Victoria Street, Victor Harbor SA 5211
Services
Empowering Connection acknowledges the Traditional Owners and Custodians of the lands on which we live and work, and their connection to land, sea and community. We pay our respects to Elders past and present.
ยฉ 2026 Empowering Connection ยท Registered NDIS provider ยท Part of Thrive Group Australia Pty Ltd ยท ABN 51 653 556 622